Tickets - Accessible Options
We have a variety of accessible ticket options available to reduce barriers so everyone can attend the theatre. Scroll down to learn more about our accessible ticket prices, companion and service animal seating as well as other access supports available at our theatre.
1975 Pricing | Previously known as Pay-What-You-Decide (PWYD)
For the first Sunday performance of each mainstage production, tickets are usually available at Pay-What-You-Decide pricing. This season, to celebrate our 50th Anniversary, we are offering tickets to this performance at the 1975 ticket price of $3.50. Reduced pricing begins at noon the day before the show. To purchase, use promo code ‘1975’ at checkout or mention “1975 price” when calling or visiting the box office. Learn more about 1975 pricing here.
Relaxed Performance | $5 ticket option
For increased financial accessibility, there are $5 tickets available for relaxed performances. Use the code: RP5 online or mention “RP5” when calling or visiting the box office. Learn more about Relaxed Performances here.
$15 “Come On In” Tickets
We don’t want ticket prices to be the reason you can’t join us. Come On In and experience live theatre for yourself. These $15 tickets are available for anyone who needs this price, with no proof of eligibility required. There are a limited number for each performance. To purchase, use promo code: ComeOnIn15 at checkout or mention “Come On In $15 ticket” when calling or visiting the box office.
If standard pricing isn’t a barrier for you, we ask that you leave these tickets for those who require them.
Accessible Seating Needs
Service Animals/Assistance Animals
Your service animal is welcome in the theatre for the duration of the performance. Please let the box office know when you are booking your ticket so we can assist you in purchasing a ticket that accommodates you and your service animal. If required there is a patch of grass outside our theatre on Holland Ave, which can be accessed by turning right when you exit the main theatre doors.
Companion/Attendant Seating
If you need a ticket for a personal support worker (PSW) or your companion attendant to accompany you to the theatre, we offer a complimentary ticket. This ticket can be reserved through our box office over the phone at 613-236-5196 or in person. At this time companion seats can’t be reserved online.
Wheelchair Accessible seating
There are wheelchair accessible seats available in both of our theatres. You may reserve these seats by calling the box office at 613-236-5196 or book them online.
ASL Sightline Seats
For ASL performances there are sightline seats picked in consultation with the Deaf consultant/interpreting team. To learn what shows have ASL interpretation click here.
Access Supports
As well as accessible performances, we offer a range of additional supports for you to use while attending GCTC performances, on-demand and by request.
Assistive Listening devices
You may borrow one of our five free assistive listening devices for our Mainstage Theatre performances which are available at the box office by request. Please ask the box office when you arrive. These devices are available on a first-come-first-served basis. To borrow a device you will need to leave a piece of ID with the box office. You will then turn on the device, place the headphones on and listen in once you’ve entered the theatre. You can turn up the volume as you desire, by spinning the volume button on the device.
The headphones rest around the back of your head and over your ears. You are also welcome to bring your own headphones as long as they can plug into the 3.5mm audio jack. At this time, T-coil and Bluetooth are not available.
Digital Programs
Our program is now digital and available on demand. You can access it via the show’s webpage or, when in the theatre you can scan a QR code to read the program on your personal device. Or by clicking here. (The link will display the most recent production program).
Large Print Programs
Our programs are now offered digitally. If you require a printed document, a limited number will be available from the Box Office or around the lobby for you to read and return when you attend the show. These printed programs are in 18-point font (large print). You can request them at the Box Office or the Bar in the Upper Lobby.
Large print programs are available for GCTC Productions unless otherwise indicated.
Playscript
Access to playscripts may support those who require auditory or visual information described in text form. Please note that this is not a verbatim transcript of the play.
You can request access through the box office (or when you purchase your ticket). We will then send you a link to an online or digital PDF copy of the playscript prior to the performance. You will have access to the script starting on the first preview of the production, and up to 48 hours after the final performance. Access to the playscript is for your personal use only. We ask that you don’t download or distribute it as the script is the property of the playwright.
Content Notes
Content notes provide more details about what to expect. These notes highlight elements of a performance that may trigger a response in someone. These can include but are not limited to flashing lights, loud noises, violence, sexual violence, mental health themes, etc. These notes are not just about elements that may be alarming, they provide a deeper context to help you understand the tone of the show. Notes will be available on each show's webpage on demand, as well as at the box office by request.
Access Guide
This guide supports people who need to know more about what to expect at an event. An access guide tells the synopsis of the play, how to buy a ticket, shows pictures and maps of how to get to the theatre, and what the actors and characters will look like. The Guide also highlights the content notes. The show access guide will be emailed to those attending the Relaxed Performances at GCTC. Please visit our Relaxed Performance page to learn more here.
Audio Pre-show notes
These recorded audio notes describe the visual elements of the play. This includes descriptions of the set, costumes, props and characters (in order of appearance). It will also include some information about the show such as the play's synopsis, and the director's note as well as who is in the play. This pre-show note will be available as an audio track on the show's webpage on demand the week of the performance.
Lobby Display
GCTC lobby displays include tactile elements from the production to support your engagement with the play. This allows you to engage with elements from the show to process them individually before or after the performance. These displays typically include costume design sketches, set renderings, scrap fabric, prop stand-ins and paint samples. There are also usually photos of the production on a slide show and sometimes soundscapes from the show. These are available throughout the production in the lobby when you attend a GCTC production.
Chill-Out Space
There is a chill-out space located at the end of the hallway of the main lobby. Use this space to soften your sensory experience. There are yoga mats, magazines, and soft lighting. Feel free to do whatever will make you more comfortable, like sitting, lying down, or reading. This is available throughout the day and evening during shows.